Does Xfinity have special benefits for members of the military?
We're proud to offer exclusive benefits for those who serve, including discounts on mobile plans, flexible line fees, virtual prepaid cards and Xfinity Rewards Diamond member status, our highest tier available. Don't miss out—visit xfinity.com/military to get started.
I'm an Xfinity customer. How do I apply to receive military benefits?
Visit xfinity.com/military to confirm your military status. You will need to sign in with your Xfinity ID, have an acceptable form of military ID, and a valid email address to start the verification process.
Who is eligible?
Xfinity customers who fit into any of the following categories:
- Active/reserve military
- Retired military
- Veteran
- Spouses/family members in the household of someone with the criteria mentioned above
Why do I have to go through a verification process?
This verification process is in place to confirm military status and ensure that these benefits are exclusively available to those who have served. The process will only take a moment—Visit xfinity.com/military to get started.
What kind of proof do you require to verify my military status?
We accept a wide variety of readily available forms of documentation; the complete list is provided during the registration process. Visit xfinity.com/military to get started.
I have already verified my military status, how do I access the benefits available to me?
To learn more about the benefits available to you as a confirmed military customer, visit https://www.xfinity.com/support/articles/military-service-offers. If you moved after you verified your military status on this website, you will need to reverify under your new account/address.
What if I’m not an Xfinity customer?
It's easy to build a plan with Xfinity! Visit xfinity.com or call us at 1-800-xfinity. Once you become an Xfinity customer with your services installed, visit xfinity.com/military to confirm your military status.
Does Comcast hire members of the military?
Yes! Our tradition of hiring and supporting the military community began with our founder, World War II U.S. Navy veteran Ralph Roberts, and has continued to today. Visit https://jobs.comcast.com/programs/military to learn more.
I'm still waiting for my $180 Virtual Prepaid Card. Can you help me?
Once you confirm your military status or request a virtual prepaid card by visiting xfinity.com/military and clicking get started, please allow 14–16 weeks for fulfillment. You'll receive an email with your virtual prepaid card once fulfilled. To check the status, visit the Xfinity Incentive Tracker. It can take up to 10 business days to appear on the Track site.
I have questions around military verification that are not covered here. Can you help me?
Of course! Give us a call at 1-800-948-8174.
